Fifth Third Bank is committed to sharing new and innovative ways to help your business to continue to grow.
Fall Series
November
The Top 3 Reasons to Automate Your Accounts Payable Process
November 2, 2021, 2:00pm - 3:00pm EST
Fifth Third Bank is committed to sharing new and innovative ways to help your business to continue to grow. Please join us for a discussion regarding your current AP process, industry trends, barriers to efficiency and the benefits of automation and how Fifth Third can help improve your accounts payable process. Don't invest in automation without first attending this Webinar!
High Level Agenda/Outline:
We will be discussing how AP automation can help businesses optimize their operations and processes. The format will be to open with a presentation outlining the top 3 reasons why AP automation can help them, and also touch on trends within AP automation. We will be leaving abundant time at the end for Q&A as well.
Presenter & Bio:
Andrew Goodman VP
Sr Treasury Management Product Manager
Fifth Third Bank
Andrew manages Fifth Third Bank’s Expert AP managed payables product, and also manages the bank’s relationship with AvidXchange that powers the product. He works across teams internally at Fifth Third and within the partnership to help optimize product performance, product innovation, client satisfaction, and product growth. Prior to joining Fifth Third two years ago, Andrew spent nearly a decade in various roles at American Express and Citigroup.
Andrew is a travel enthusiast who especially loves being near the ocean, whether close to home in the northeastern U.S. or in faraway beaches from Brazil to Thailand (when international travel is allowed). He is also a husband and father of two children - a toddler and a newborn - who ensure that he and his wife never have a boring day.
Stavros Liakakos VP
Channel Sales/Bank Partnership Head
AvidXchange
Stavros is responsible for leading and managing new and existing Bank partner relationships with a concentration on channel sales enablement and support. His primary focus is on driving initiatives that improve sales performance and sustainably drive growth. As the overall relationship owner, Stavros helps define sales performance metrics, and coordinates cross-functional team efforts - from sales and customer success to product marketing and product development - to deliver a great partner and customer experience. Stavros is a financial technology (fintech) expert and Saas industry veteran with 30 years of helping companies go to market, generate high sales growth and have happy customers to boot; organizations such as Ceridian, SAGE/Best Software, PeopleSoft and Workday. Before joining AvidXchange in 2016, he served as SVP, Business Development with Viewpost where he was recruited to design and build an innovative sales and delivery organization focused on enabling a vigorous customer acquisition strategy for the visionary B2B social business network start-up. Since that time, Stavros is a life-long adventure travel junkie and an avid outdoor enthusiast who enjoys hiking, camping and scuba diving. He also enjoys competitive tennis, when he is not juggling the crazy schedules of 4 children and two Golden Retrievers.
Top Cybersecurity Threats and How to Safeguard Against Financial Loss
October 14, 2021, 11:00am EST
This session spotlights the top cyber fraud trends and more importantly, how business can improve their defenses and can help prevent against significant financial loss from these threats. Learn about some of the risk management tools and best practices that can provide added protection to help preserve your company’s profit.
High Level Agenda/Outline:
Introduction and Overview
Top Cyber Security and Fraud Threats
- Business Email Compromise
- Ransomware
Best Practices on How to Combat Each
Discussion and Q&A
Presenter & Bio:
Tom Scarborough has over 19 years of information security management experience and is currently the Director of Extended Security Programs for Fifth Third Bank. In this capacity, he is responsible for the management and oversight of Information Security programs of Fifth Third’s Affiliates and Subsidiaries, and also manages all M&A activity from an Information Security perspective. Tom spent the previous 13 years of his security career as the Director of Cyber Defense, responsible for the day-to-day operations of Cyber Security including Threat Intelligence, Threat Detection and Assessment, Attack Surface Management, Insider Threat, and Incident Response. He holds a bachelor of arts in Communications from Ohio University and an MBA from Xavier University and holds two certifications; Certified Information Systems Security Professional (CISSP) and Certified AML and Fraud Professional (CAFP).
There are thousands of FinTechs working on solutions to meet your needs. Who will survive, who will fail, who is the next to be bought? In this Q&A panel session, learn how FinTech partners have changed the landscape for meeting your cash management needs. We'll offer insight on best approaches to engagement with FinTechs and what areas are best suited to leverage a FinTech partnership.
The Conundrum of Your Cash Handling Approach in a Convenience Store Environment
August 26, 2021 11:00 am EST
Organizations have a continued focus on creating standardization and automation in their cash handling processes, while keeping their staff and customers safe and secure. Along with the pandemic, increased cash in circulation and cost of labor, many external factors influence how organizations get there and be successful in best practice approach. Whether you are part of your organization’s Operations, Treasury or Loss Prevention teams, your cash handling decisions must align. Join us for a panel discussion led by Robert Norman, Director of Cash Logistics at Fifth Third Bank, to discuss critical decision paths for cash handling approaches. Come listen to your peers outline lessons learned from adopting technology to drive efficiencies in their respective brands.
High Level Agenda/Outline: During the session, you will learn more about:
Critical indicators that drive client decisions on their cash handling approach
How the selected cash solutions optimized cash handling and mitigated security concerns
The continued evolution of cash handling that must align with organizational goals
Presenters:
Robert Norman,
Director of Cash Logistics
Fifth Third Bank
Digitization Trends and Technologies to Streamline Payables
July 15, 2021 11:00 am EST
Fifth Third Bank is committed to sharing new and innovative ways to help your business to continue to grow. Please join us for a discussion regarding your current AP process, industry trends, barriers to efficiency and the benefits of automation and how Fifth Third can help improve your accounts payable process. Don't invest in automation without first attending this Webinar!
High Level Agenda/Outline:
Payables in market today
Impact of COVID-19
Shifting the payment mix
Solution evaluation cheat sheet
Overview of RTP
Questions
Presenters:
Adam Keck,
Wholesale Payables Product Line Group Manager
Fifth Third Bank
Improving the Customer Bill Pay Experience with
Digital Tools
June 29, 2021 2:00 pm EST
Every interaction customers have informs their overall impression of a business, whether they visit a store, call customer service or receive and pay a bill. In today’s digital first world, receiving a paper bill and mailing in a check is not only an outdated and poor customer experience, but it’s costly and inefficient for businesses to process. Digital solutions are on the rise, giving customers more choice and control over how they pay bills, making the experience seamless and stress free. For businesses, digital bill pay makes the back end processing frictionless while future proofing their customer experience to stay ahead of expectations.
Learn more about the digital transformation of bill payments and how your business can prepare in our upcoming webinar…
High Level Agenda/Outline:
Understand the key drivers for the digital transformation of bill payments
How the digital acceleration impacts customer expectations, experience and overall satisfaction
How to leverage digital solutions to optimize bill pay processes
Presenters:
Greg Prince, VP
Product Management Director
Fifth Third Bank
Kari L. Rolphs, VP
Relationship Management
Transactis
Approved for up to 1.2 CTP/CCM recertification credits by the Association for Financial Professionals.
Adapting to New Technology for Financial Service Providers
May 19, 2021 11:00 am EST
The way we do business has dramatically changed, we have learned that we cannot rely on paper and manual processes for efficiency. Financial service companies are adapting to new technologies in an ever changing payment landscape and are looking to fulfill their payment needs in a new economic environment. Join as we discuss Fifth Third’s technology solution and industry expertise to help facilitate growth.
Presenters:
Caren Evers, VP
Relationship Manager National Leasing
Fifth Third Bank
Kristin Schwartz, VP
Relationship Manager Commercial Specialty Finance
Fifth Third Bank
Demystifying Artificial Intelligence: An exploration of this emerging technology and how it can benefit cash application.
May 13, 2:00 pm EST
Artificial intelligence is the latest buzz word in the industry, but what benefit will this emerging technology have on financial operations? This webinar aims to educate Accounts Receivables Managers, Controllers, and other financial professionals on the broad application of AI in banking and finance. Explore how this capability can be leveraged to automate the cash application function.
Understanding the technology of Artificial Intelligence and Machine Learning
Exploration of applications of Artificial Intelligence in Banking and Finance
Receivables Automation as a use case of Artificial Intelligence
Best practices in applying artificial intelligence to your finance operations
Presenters:
Katherine Austin, Assistant VP
TM Product Manager
Fifth Third Bank
Karina’s Kosciuko, VP
Senior Treasury Solutions Consultant
Fifth Third Bank
Erika Baumann
Senior Analyst
Aite
Approved for up to 1.2 CTP/CCM recertification credits by the Association for Financial Professionals.
Approved for up to 1.2 FPAC recertification credits by the Association for Financial Professionals.
This session highlights some of the most important rules that companies should be aware of as they enlist in this low cost-low value payments network. Join this educational tutorial presented by our Treasury Management ACH Senior Product Manager and Amy Morris, Senior Direct, ACH Network Rules, Nacha.
Top Nacha Rules of which Corporates should be aware
Upcoming Rules and how to prepare
Proposed Rules and how Corporates can provide input
Nacha Rule Resources for Corporates
Presenters:
Robyn Quintero, VP
Sr. Treasury Management Product Manager
Fifth Third Bank
Amy Morris
Senior Director, ACH Network Rules
Nacha
Approved for up to 1.2 CTP/CCM recertification credits by the Association for Financial Professionals.
Digitization Trends and Technologies to Streamline Payables
April 6, 2021 11:00 am EST
Fifth Third Bank is committed to sharing new and innovative ways to help your business to continue to grow. Please join us for a discussion regarding your current AP process, industry trends, barriers to efficiency and the benefits of automation and how Fifth Third can help improve your accounts payable process. Don't invest in automation without first attending this Webinar!
Payables in market today
Impact of COVID-19
Shifting the payment mix
Solution evaluation cheat sheet
Overview of RTP
Questions
Presenter:
Adam Keck
Wholesale Payables Product Line Group Manager
Fifth Third Bank
Approved for up to 1.2 CTP/CCM recertification credits by the Association for Financial Professionals.
Fifth Third Bank is committed to sharing new and innovative ways to help your business continue to grow. Please join us for a discussion regarding your current AP process, industry trends, barriers to efficiency and the benefits of automation and how Fifth Third can help improve your accounts payable process. Don't invest in automation, without first attending this Webinar!
Presenter:
Adam Keck, Vice President
Director Payables Product
Fifth Third Bank
Digitization Trends and Technologies to Streamline Payables
January 21, 2021 11:00 am EST
Fifth Third Bank is committed to sharing new and innovative ways to help your business to continue to grow. Please join us for a discussion regarding your current AP process, industry trends, barriers to efficiency and the benefits of automation and how Fifth Third can help improve your accounts payable process. Don't invest in automation without first attending this Webinar!
Presenter:
Adam Keck, Vice President
Director Payables Product
Fifth Third Bank
Approved for up to 1.2 CTP/CCM recertification credits by the Association for Financial Professionals.
Top Cybersecurity Threats and How to Safeguard against Fraud
February 9, 2021 11:00 am EST
This session spotlights the top cyberfraud trends and more importantly, how businesses can improve their defenses and prevent significant impacts for these threats. Learn about some of the risk management tools best practices that can provide added protection to ensure your company's profit preservation.
Presenter:
Tom Scarborough, Vice President
SVP Director of Extended Security Programs
Fifth Third Bank
Approved for up to 1.2 CTP/CCM recertification credits by the Association for Financial Professionals.
Nacha’s (National Automated Clearing House Association) “Supplementing Fraud Detection Standards for Web Debits” requires businesses who initiate ACH Debits to consumer accounts to validate the consumer’s account information before sending the transaction, if the consumer is authorizing the payment via the internet or mobile device. During this webinar, Clients will learn if the Rule impacts them, what the Rule covers, and how to prepare for implementation.
Presenter:
Robyn Quintero
Sr. Treasury Management Product Manager
Fifth Third Bank
Amy Morris
Senior Director, ACH Network Rules
Nacha
Cash 101 in 2021: Cash Handling in Today's Environment
March 9, 2021 11:00 am EST
Trillions of cash dollars are in circulation in the U.S., and since pandemic began global demand for currency has increased. Join us to discuss why cash still remains important and how corporations can safely and securely manage their cash handling. From this session, participants will understand more about Fifth Third’s perspective on:
Current Market Trends in Cash
Cash Handling Concerns and Approach
Cash Handling Trends Near and Far
Presenter:
Robert Norman
Director of Cash Logistics
Fifth Third Bank
Approved for up to 1.2 CTP/CCM recertification credits by the Association for Financial Professionals.
The needs of your business are always changing. That's why, like you, we never rest on our laurels. At Fifth Third Bank, we're committed to understanding your challenges and expectations, and continuously investing to support you and your business as we head towards the first half of 2021.
Presenter:
Laura Listwan, SVP
Head of Commercial Payments Products
Fifth Third Bank
Real Time Payments (RTP) is the first new payment network in the U.S. in over 40 years. What makes RTP unique? Why are companies moving to RTP? What are the benefits to the company as well as their payees? This session will provide an overview of RTP, the benefits and walk through several use cases of how RTP is being used to gain efficiency as well as create differentiation.
Presenter:
Laura Listwan, SVP
Head of Commercial Payments Products
Fifth Third Bank
Please join Fifth Third Merchant Services for new perspectives on the changing dynamics of buying behavior in the Covid-19 world. This fresh research will showcase generational payments trends in each region of the world with a special focus on U.S. trends. It will cover demographics, key statistics, payment preferences, tips to engage consumers in commerce, how these groups think about money, loyalty programs and the role of social in influencing their purchase behavior
Presenter:
Chris Williams, GM
Merchant Services
Fifth Third Bank
Effectively managing working capital is critical to maintaining the day-to-day needs of your business. Join Fifth Third Bank as we discuss receivables industry trends and share automation best practices that may be able to benefit you and your business.
Presenter:
Katherine Austin,
TM Product Manager
Fifth Third Bank
How COVID-19 changed the fraud landscape and how businesses are trying to adapt to the new "normal"
November 05, 2020
Fraud always shifts but most of the time it can be predictable. Sometimes fraud prevention is easier than it looks. Did you know that 99% of fraud events are known and can be prevented using simple tactics? This session is designed for beginners and experts and will focus on emerging 2020 industry trends. Our fraud team will provide valuable tips on how to combat fraud and gain more confidence in your risk management practices. More importantly, you will leave with a simple check list to help you and your employees defend against fraud.
Presenter:
Tom Carpenter, Sr. Vice President
Director Enterprise Fraud Risk Management
Fifth Third Bank
"The check is in the mail" has never sounded more antiquated than it does now, with COVID-19, remote work, and instant person-to-person payments becoming the norm. Organizations need to recognize that and figure out a new way forward so that their AP departments can remain safe, ensure business continuity, and position the organization for success in 2020 and beyond.
In this 1-hour webinar you'll learn about:
Top AP priorities and challenges now and moving forward
How to better process invoices and payments regardless of staff location
Strategies to keep your operations on track today and tomorrow
Presenter:
Adam Keck, Vice President
Director Payables Products
Fifth Third Bank
Gunita Binrda, Vice President
Commercial Product Management
Bottomline
Business Email Compromise (BEC) related threats began to emerge as far back as 2013 and have continued to increase in both sophistication and frequency, and comes in many different flavors. The FBI reports that of the $3.5B in cyber-crime related losses reported in 2019, over half, $177B were related to Business Email Compromise. We will present an overview of BEC and discuss some of the more common types of BEC related themes impacting organizations, discuss best practices to implement to combat BEC, and also what you should do if you fall victim to a BEC related fraud event.
Presenters:
Tom Scarborough
SVP Director of Extended Security Programs
Fifth Third Bank
Darrin Steinmann
Director & Vice President of Corporate Investigations
Fifth Third Bank
The needs of your business are always changing. That's why, like you, we never rest on our laurels. At Fifth Third Bank, we're committed to understanding your challenges and expectations, and continuously investing to support you and your business as we head towards the second half of 2020.
Presenter:
Laura Listwan
SVP, Head of Commercial Payments Products
Fifth Third Bank
Fifth Third Bank is committed to sharing new and innovative ways to help your business to continue to grow. Please join us for a discussion regarding your current AP process, industry trends, barriers to efficiency and the benefits of automation and how Fifth Third can help improve your accounts payable process. Don't invest in automation without first attending this Webinar!
Presenter:
Adam Keck
Wholesale Payables Product Line Group Manager
Fifth Third Bank
Cash is an unpredictable payment option by Consumers. In challenging market times, we have seen increases and reductions in strong economical markets. This makes managing the cost for cash processing solutions more important to manage and have scalable solutions for the fluctuating needs. In these unprecedented times, Treasury is tasked with finding the best cash processing solution for the business—to improve processing efficiency, enhance employee safety, or free up personnel to focus on vital customer service. We will examine the cash logistics continuum—when a non-traditional cash vault solution makes the most sense or other solutions that leverage technology like a remote capture solution.
Presenter:
Margaux Newell, SVP
Consumer & Retail Sales Manager
Fifth Third Bank
What type of HSA account holders are your employees?
July 30, 2020
Providing insights for employers on the many ways their employees utilize HSA and Consumer Driven Healthcare benefits. From spending to saving, investments, and contributions, we will explore how understanding employee behavior can help simplify the process and support engagement.
Presenters:
Mari Whitaker
Sr. Manager of Product, Analytics
WEX Health Inc.
Protecting Your Commercial Card Program from Fraud
August 13, 2020
In 2018, worldwide card fraud losses were $27.85 billion. The United States accounted for $9.47 billion. While having 21.54% of worldwide spend volume, US companies incurred 33.99% of the total worldwide fraud losses, according to The Nilson Report. Fraud attempts will continue to increase and become more sophisticated as technologies advance. In this session we will: introduce the various tools in place that help to identify and mitigate fraud; present upcoming technology changes to quickly identify suspicious activity while maintaining spend; and discuss common sense steps and helpful insights that will help improve the overall customer experience while protecting your card program.
Presenters:
Jon Hahner, VP Senior Product Manager
Commercial Card
Fifth Third Bank
Karen Cline, VP Director
Fraud Product Risk Management
Fifth Third Bank
The Evolving Cyber Threat Landscape and How to Defend Against It
August 18, 2020
Cyber threats continue to evolve and grow in today's ever-changing technological landscape. Top threats include Business Email Compromise (BEC) attacks which, according to the FBI, cost organizations an estimated $1.77 billion in losses in 2019 and of course, Ransomware. One wrong click by an employee can mean an infected email has worked its way into your company, potentially impacting all your online systems, electronic accounts receivables, email, phones and more—basically bringing your business to a fast halt. In this session, you learn ways you can help identify and defend yourself and your organization from attacks. Threats can be effectively mitigated through awareness, preparedness and active defense.
Presenter:
Tom Scarborough, SVP
Director of Extended Security Programs
Fifth Third Bank
Fifth Third Bank is committed to sharing new and innovative ways to help your business to continue to grow.
Please join us for a discussion regarding your current AP process, industry trends, barriers to efficiency and the benefits of automation and how Fifth Third can help improve your accounts payable process.
Presenter:
Adam Keck
Wholesale Payables Product Line Group Manager
Fifth Third Bank
In the face of never before seen coronavirus driven business interruptions, our strategist outlines what to look for in the months ahead from the economy and financial markets. Please join us as Fifth Third Bank's Tom Jalics leverages his 20 years of industry experience to take us on a guided tour to evaluate and inspect the US and Global economy. Tom will also discuss the historical impacts of presidential elections on investors, review a number of investment considerations, and answer your economic impact questions.
Presenter:
Thomas S. Jalics, CFA
Vice President, Director of Asset Allocation
Fifth Third Bank
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